Sanya Hotel Vendor Service
Services
Service level Analysys
Trainning
High Quality Talent atraction
About Us
Please fill out all fields.
If you need more options to send files submit directly to email.
Hotel Evaluation Report
*
Indicates required field
Address and contact:
*
Hotel Name
*
Date and time of visit:Untitled
*
1. Main Gate to lobby
*
Write down observations, is there a guard? Are they friendly? Is it clean or dirty? Is there construction work? Crowded... Take at least one picture - provide as attachment 1 with this report Other observations:
2. Lobby / Reception
*
How long time do you wait to get service? Does personell speak clear English? Do they all have uniforms and name taggs? (What is the name of the person serving you?) Is it clean or dirty? (In lobby on reception desk or behind the counter) Other observations:
3. Hallways observations
*
5. Public restroom
*
Describe if clean or functional
7. Was the overall experience pleasant? Why yes or why not?
*
9. What are the restaurants attraction options in or near the hotel?
*
11. Ask for a name-card of the hotel / provide in attachment
*
4.Twin Room:
*
First imression? Would you recommend the stay to others? Cleanliness of the room: Are there fingerprints? Dust? Smudges? Papers? Is the trashcan clean and empty? Toilet: Cleanliness? Water running well? Are there sufficient towels? Toiletries? View: Take one picture from the window
6. Personell
*
6. Were personel you interacted professional and clear in communication? Were they friendly?
8. What was the price rate offered for the room? What period?
*
10. What are the transportation options from and to city center?
*
12. Your transportation costs to and from hotel? Please provide attachment clear shots of the receipts or screenshots if e-receipts.
*
Submit
Sanya Hotel Vendor Service
Services
Service level Analysys
Trainning
High Quality Talent atraction
About Us